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Latest News

FACE MASKS:  When attending the surgery could you please provide your own face mask if possible as we are now short of masks. You can even just cover your face with a scarf.  Thank you for assistance at this difficult time.

COVID 19 - RESEARCH HELP THE CAUSE:

Were delighted to say we’ve been accepted to recruit patients into the PRINCIPLE clinical research trial, which is designed to see whether an antimalarial medication is an effective treatment. If you’re >50 and eligible for the flu jab AND start with NEW coronavirus symptoms please contact Dr Francis at Stokesley Health Centre or go to https://sentry.phc.ox.ac.uk/prinscreen/STU . You’ll be directed to an online questionnaire to enter you into this trial and if suitable you will be offered testing for coronavirus and then randomised to medication or placebo. This will NOT affect you normal nhs care in any way.

As you know we sign up to the nhs statement that all patients should be offered the chance to partake in research for the sake of future generations. Pease consider signing up for this if you are eligible.

Update on how to use 111 and access services

Due to the current situation we would ask patients to please think before you phone, use the triage system wisely.  If you are asked to come into the surgery please put a face mask on and wash your hands with the gel these are available on entering the building.  Do not help yourself to more than one mask, supplies are short, you may put the staff and other patients at greater risk if we do not have PPE equipment available.  

Your are unable to book a GP appointment or attend your GP practice without been triaged by one of the clinical team.  Contact the surgery by telephone first and one of our senior clinical team will triage you.

If you have coronavirus symptoms (cough, fever, sore throat, shortness of breath) And acute medical symptoms you may be triaged to the GP Covid Assessment Clinic.

Prescriptions order online using your username and password, or via stokesley.mailbox@nhs.net, If you are unable to do this we will take prescription requests over the telephone however if they are not due for several weeks they will not be issued. You can order 14 days before your medication is due

If you have symptoms associated with coronavirus including a new continuous cough or high temperature.  You are advised to stay at home for 7 days if single.  all residents for 14 days if a multiple occupancy home. 

If your symptoms are serious or get worse, NHS 111 has an online coronavirus service that can tell you if you needed further medical help and advise you what to do.

Only call 11 direct, if you cannot go online, or are advised to do so by the online service.

For the latest Covid-19 advice please visit www.nhs.uk/coronavirus.

A new website has been launched, dedicated to helping children and young people in North Yorkshire find mental health support.

The Go-To – www.thegoto.org.uk – is designed to be a portal or ‘single point of information’ showcasing the mental health support services offered by different agencies in the county.

With the majority of young people currently not in school and many in isolation as a result of the restrictions imposed on movement to deal with the COVID-19 (Coronavirus) pandemic, health leaders believe online mental health support for young people has never been more important.

Health Centre Training Dates 2020

The Health Centre will close from 12 Noon on the dates below:

Tuesday 4 February

Thursday 23 April - Cancelled

Wednesday 8 July

Thursday 17 September

If you require medical advice during this time please phone 111.

The NHS website Every Mind Matters :

patients can answer 5 questions which then gives them a personalised plan to improve mental wellbeing

https://www.nhs.uk/oneyou/every-mind-matters

 It also provides information on specific conditions:

Mental wellbeing

Online Appointments (CURRENTLY SUSPENDED)

As well as offering GP and Clinical Practitioner appointments to book online we now offer Nurse appointments for the following :- Diabetic, CHD & Asthma Reviews, INR (Warfarin Monitoring ), Dressings.

Please make sure you book into the correct appointment clinic/slot.  If you book into the wrong appointment/clinic you may have to reappoint as we may not have the capacity to see you at that time.

 

Ill on the day (Currently Suspended)

We are continually looking at ways to improve the service we offer to our patients. It will come as no surprise to you that over the last few years the demand on General Practice has increased significantly. We strive to manage this demand daily. The team at the health centre has increased to now include not only GPs but also clinical practitioners, primary care nurses and pharmacists. There are also attached services including physiotherapy. Many of you will already have had contact with these members of the team and appreciate the skills they offer.

We are now adapting our appointment system to help patients navigate to the most appropriate person to assist with their problems. This process is called “CARE NAVIGATION”

The reception staff have all been trained in care navigation. This system will help patients access the most appropriate service for their needs. To enable the practice to develop these services we will be changing how the reception staff deal with appointment requests. The staff will ask you for a brief description of your problem to navigate you to the most appropriate appointment or service.

To enhance our practice we will be offering a new “Ill On The Day” service to deal with those illnesses that require attention on that day. This service will be provided by a team of clinical staff including GPs, clinical practitioners, primary care nurses and pharmacists. This service will include both face to face consultations and telephone consultations if this is felt to be appropriate. Like all changes this will take time to bed in, so bear with us over the first few months while we endeavour to enhance the service we can provide to our patients.

SEXUAL HEALTH SERVICE AVAILABLE: - Currently Suspended

We now have a walk in service starting here at the surgery on the 5th April 2018. These clinics will be held every Thursday between 4pm-6pm. No appointment is needed. The clinic will offer a range of sexual health services including STI & HIV tests and treatments, contraception (excluding coils and smears) free condoms and counselling and guidance on sexual health.

You can visit online at www.yorsexualhealth.org.uk for more information.

REPEAT PRESCRIPTIONS:

Please allow time when ordering your prescriptions.  You can order most repeat medication up to two weeks before your medication is due.  Your prescription will be ready to collect from the pharmacy of your choice.  Please allow  at least 3 working days  before calling in at the pharmacy for your medication.  All repeat prescriptions  are sent electronically to the patients preferred pharmacy.

DO WE HAVE YOUR CORRECT CONTACT DETAILS:

Please make sure we have your correct contact details

The practice is looking at using email to contact patients.  The practice would welcome you contacting the surgery with your email address.  At this time we will check that we have your correct address, telephone numbers including home, work and mobile.

 EXTENDED OPENING - Currently Suspended

APPOINTMENTS FOR PEOPLE WHO ARE UNABLE TO ATTEND SURGERY DURING NORMAL WORKING HOURS

Extended hours is changing from June 2019:

If you are unable to get to the surgery during normal working hours we will be offering appointments including telephone appointments over the week with a health care professional.   The appointments and times offered will vary between 7.30am and 6.45pm.  If you require one of these appointments at present you will need to phone the surgery and book this via the appointment line. 

 



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