New Mental Health Practitioner
This service is available for patients not already know to other mental health teams.
These can be face to face appointments or over the telephone. Currently the face to face appointments are held at Great Ayton Health Centre. These are booked via the receptionist. You do not need to speak to a clinician about booking one of these appointments. The mental health practitioner is able to see anyone over the age of 18 with mild to moderate mental health needs such as: Problems with low mood and tearfulness. Problems with worry and anxiety. Feeling stressed. Being snappy/irritable. Experiencing panic attacks. Suicidal thoughts. Self- harm. Hearing voices. Behavioural and psychological symptoms or dementia.
Patient Participation Group: Would you like to join our Patient Group? The Surgery will be undergoing a major refurbishment in 2021 and we also have a new Practice Manager. This seems like a good time to meet with our Patient group (perhaps virtually) to get your views on the practice and on the upcoming works. If you are interested in joining this group please email email@example.com
Over the counter medication:
From 1 October your GP will no longer routinely prescribe medicines for minor health conditions. It’s easy to get advice and medicines from your pharmacy without a prescription and no appointment is needed. Visit www.prescriptionchanges.co.uk to find out more. This message is brought to you by North Yorkshire CCG.
What to expect from the Covid Vaccine
Appointments and prescriptions requests during COVID working Changes
FACE MASKS: When attending the surgery could you please provide your own face mask if possible as we are now short of masks. You can even just cover your face with a scarf. Thank you for assistance at this difficult time.
COVID 19 - RESEARCH HELP THE CAUSE:
Were delighted to say we’ve been accepted to recruit patients into the PRINCIPLE clinical research trial, which is designed to see whether an antimalarial medication is an effective treatment. If you’re >50 and eligible for the flu jab AND start with NEW coronavirus symptoms please contact Dr Francis at Stokesley Health Centre or go to https://sentry.phc.ox.ac.uk/prinscreen/STU . You’ll be directed to an online questionnaire to enter you into this trial and if suitable you will be offered testing for coronavirus and then randomised to medication or placebo. This will NOT affect you normal nhs care in any way.
As you know we sign up to the nhs statement that all patients should be offered the chance to partake in research for the sake of future generations. Pease consider signing up for this if you are eligible.
If you have coronavirus symptoms (cough, fever, sore throat, shortness of breath) And acute medical symptoms you may be triaged to the GP Covid Assessment Clinic.
If you have symptoms associated with coronavirus including a new continuous cough or high temperature. You are advised to stay at home for 7 days if single. all residents for 14 days if a multiple occupancy home.
If your symptoms are serious or get worse, NHS 119 has an online coronavirus service that can tell you if you needed further medical help and advise you what to do.
Only call 119 direct, if you cannot go online, or are advised to do so by the online service.
For the latest Covid-19 advice please visit www.nhs.uk/coronavirus.
A new website has been launched, dedicated to helping children and young people in North Yorkshire find mental health support.
The Go-To – www.thegoto.org.uk – is designed to be a portal or ‘single point of information’ showcasing the mental health support services offered by different agencies in the county.
With the majority of young people currently not in school and many in isolation as a result of the restrictions imposed on movement to deal with the COVID-19 (Coronavirus) pandemic, health leaders believe online mental health support for young people has never been more important.
The NHS website Every Mind Matters :
patients can answer 5 questions which then gives them a personalised plan to improve mental wellbeing
It also provides information on specific conditions:
Online Appointments (CURRENTLY SUSPENDED)
As well as offering GP and Clinical Practitioner appointments to book online we now offer Nurse appointments for the following :- Diabetic, CHD & Asthma Reviews, INR (Warfarin Monitoring ), Dressings.
Please make sure you book into the correct appointment clinic/slot. If you book into the wrong appointment/clinic you may have to reappoint as we may not have the capacity to see you at that time.
Ill on the day currently suspended
We are continually looking at ways to improve the service we offer to our patients. It will come as no surprise to you that over the last few years the demand on General Practice has increased significantly. We strive to manage this demand daily. The team at the health centre has increased to now include not only GPs but also clinical practitioners, primary care nurses and pharmacists. There are also attached services including physiotherapy. Many of you will already have had contact with these members of the team and appreciate the skills they offer.
We are now adapting our appointment system to help patients navigate to the most appropriate person to assist with their problems. This process is called “CARE NAVIGATION”
The reception staff have all been trained in care navigation. This system will help patients access the most appropriate service for their needs. To enable the practice to develop these services we will be changing how the reception staff deal with appointment requests. The staff will ask you for a brief description of your problem to navigate you to the most appropriate appointment or service.
To enhance our practice we will be offering a new “Ill On The Day” service to deal with those illnesses that require attention on that day. This service will be provided by a team of clinical staff including GPs, clinical practitioners, primary care nurses and pharmacists. This service will include both face to face consultations and telephone consultations if this is felt to be appropriate. Like all changes this will take time to bed in, so bear with us over the first few months while we endeavour to enhance the service we can provide to our patients.
DO WE HAVE YOUR CORRECT CONTACT DETAILS:
Please make sure we have your correct contact details
The practice is looking at using email to contact patients. The practice would welcome you contacting the surgery with your email address. At this time we will check that we have your correct address, telephone numbers including home, work and mobile.