Privacy policy

Practice Privacy Notice

 

 

 

We are committed to protecting the privacy of individuals who visit this site. This policy explains how we use any personal information we collect from you via www.stokesleyhealthcentre.co.uk 

Personal Identifiable Information

You can access most of the pages on this website without giving us your personal information.

However, you may choose to provide us with your personal information on some pages of the website.

For example when you:

• Complete an enquiry form
• Provide comments and feedback
• Request a repeat prescription
• Cancel an appointment.

The information we collect through the prescription request form includes information regarding the medication you take.

The information we collect through the appointment cancellation form includes the time, date and person with which the appointment was made.

On any electronic form you may be asked to provide:

• Your full name
• Your address
• Your date of birth
• Your contact telephone numbers
• Your email address
• Your Patient NHS number

When you submit personal information, you consent to our use of the information as set out in this privacy policy.

Use of Your Personal Information

We shall not disclose your personal information to any third parties without obtaining your prior consent unless we are required by law to do so.

Electronic Forms

If you submit a form, we shall use your personal information to administer and respond to your enquiry or request. We securely store the information you supply and a copy of it is also sent via the secure NHS.net email system to the address of the most appropriate person at the medical practice

We keep this information in case there is a need to refer to it due to query or complaint by the user and also for internal monitoring purposes to maintain and improve the services we offer.

Data Storage

All data obtained by Stokesley Surgery is held and used in compliance with the  General  Data Protection Regulations and Data Protection Act 2018.

Cookies & IP Addresses

Our website uses cookies. These are a piece of data that may be stored on your computer when you visit a website. Cookies enhance the use of our website and are essential in the use of our online forms. You may disable their use, please refer to instructions in your browser's help file on how to do this.

Please be aware that disabling cookies may stop you from accessing some of the features on this site.

When you visit our website, our server will record your computer's IP address (the unique numerical address given to every computer connected to the internet) and the time and duration of your visit.

We use this information to monitor the pages that are visited on our website in order to see how our website is used and monitor which pages are visited. No personal identifiable information is transmitted in an IP address.

Security

We make every reasonable effort to ensure that all data transmitted to our website is treated in a secure manner to prevent loss or unauthorised action.

Be aware that the open nature of the Internet is such that data may flow over networks without security measures and may be accessed and used by people other than those for whom the data is intended.

If you choose to send information to our website, you do so at your own risk.

Throughout this site we offer external links to other sites, we are not responsible for the privacy or security of any other site and you should always refer to that site's privacy policy for more information

Your Data

You have a right to know what information we hold about you and have any inaccuracies corrected. You may request a copy of your information, in writing to:   The Practice Manager, Stokesley Surgery, Stokesley Health Centre, North Road Stokesley TS9 5DY.

Further Information

For more information on cookies visit: www.aboutcookies.org. 

For more information on the Data Protection Act please visit the Information Commissioner's Office: www.ico.gov.uk 

If you have any questions regarding this policy or any other part of this website, please use our online comments form to submit your query.